We stayed here for a night as we were about to take the Alpine Route. It was an ideal place to get ready. A good location--walking distance from the Castle and the Kusama exhibit. A fabulous onsen as well made it perfect. And they had a really great breakfast with both Japanese and American choices.
Stephen
juli 2024
Cleanliness, staff friendliness although they can't speak English, they try to help us. Good breakfast and also complimentary beverage, Ramen and ice cream. That was amazing complimentary welcome.
Sirirat
juli 2024
Location is convenient. It is a short walk from the Matsumoto Station and from food outlets. There’s a family mart right across the road. The hotel has onsen on the 9th floor. You get free ice cream there. Use of laundry machines, located in both the male & female onsen is FOC. Dryer is ¥100 per half hour. You can monitor the use of these machines on your phone! There is also welcome drinks, good morning drinks, etc. Also, there is free soba for supper between 9:30pm to 11pm. Parking is convenient too.
Lucille
mei 2025
Graeme
november 2024
We did not have breakfast at the Dormy Inn but the menu looked really good. We did enjoy the complementary ramen in the evening. The kids also enjoyed yogurt drinks after the hot spring. All of us have enjoyed the hot spring! Although it is small but it is wonderful to have an outdoor one too! The only thing we found somewhat annoying was the constant background music in the hot spring room. We understand it is supposed to be soothing but we would have preferred silence. We highly recommend the Inn for its location, cleanliness, efficient and helpful staff, hot spring, welcoming treats and good price! They even lend us umbrellas when it rained! We also appreciate the fact that they responded to our question by email and accommodated our request. They took care of our luggage before check-in and after check-out time. What wonderful service! Thank you very much! We highly recommend Dormy Inn Matsumoto.
Yahui
april 2025
Facility of hotel
Arthit
oktober 2024
The Onsen is an amazing experience.
Rebecca
september 2024
+ about 5 mins walk from the station + About 10 mins walk to Matsumoto castle + Free ice cream and popsicles + Coin laundry + Lovely view of the mountains from our room + Nice touches and room design incl. Welcome sweets in the fridge, green tea powder, large entry separate from main room + We had to book an additional room last minute and it was a surprise bargain! More than 6x less than what we originally paid + Would definitely stay here again and recommend it
Anna
mei 2025
I love Dormy Inn's and Matsumoto was particularly lovely. The hot Springs baths at this hotel chain ninth is what always brings me back to Dormy Inn. The bath was divine. The evening soba was an opportunity to socialize with other guests. The staff at the desk were always helpful. The room was comfortable And immaculate. The location couldn't have been better. A+++
Ann
juni 2024
Staff were very hospitable. Their service was beyond my expectations. We stayed for 2 nights only. Hotel is 5 to 7 minute walk from Matsumoto Station. Instructions given by the concierge were very clear. We added breakfast for 2 days and our parents were very happy. On our last night, we just bought some bento meals from Family Mart and consumed the foods at the hotel. The staff allowed us to eat at the breakfast venue so that it would be easier for us to get free cups of water and coffee. The onsen experience was also outstanding. It was our parents' first time to experience natural hot spring in Japan. Last but the best thing that I want to commend is when we lost our son's pair of rubbershoes and the staff was able to find it in the hotel. They volunteered to send it to our friend's location in Tokyo free of charge. We are really grateful for their excellent service.
Jasmin
november 2023